Accessibility Statement

Accessibility at Cleaner Kennington

Cleaner Kennington is committed to providing a website and services that are accessible to the widest possible audience in the Kennington area and beyond. We aim to make it easy for all customers, including disabled people and those using assistive technologies, to find information about our cleaning services, request support, and manage bookings in a clear and inclusive way.

Our accessibility commitment

Our goal is to conform to the Web Content Accessibility Guidelines WCAG 2.1 level AA. These guidelines explain how to make web content more accessible for people with disabilities, and more user friendly for everyone. We review our site on a regular basis to improve usability, clarity, and compatibility with a wide range of devices and assistive tools.

We strive to ensure that people in the accessible Cleaner Kennington area can find and use our online information without facing unnecessary barriers. This includes customers with visual, auditory, motor, cognitive, or learning differences.

Screen reader support

The Cleaner Kennington website is designed to work with common screen readers and speech output tools. We use semantic HTML wherever possible so that headings, lists, and content areas are announced in a logical order. Images that convey information are given meaningful alternative text so that screen reader users can understand the purpose of those images.

We aim to use clear and descriptive page titles and headings. This helps people navigate quickly through the site and locate details about cleaning services, pricing, and availability in the accessible Cleaner Kennington area.

Keyboard navigation

Our website is built to be usable purely with a keyboard, without the need for a mouse or touch device. Users should be able to move through links, buttons, and forms using the Tab, Shift plus Tab, Enter, and arrow keys. Focus indicators are designed to remain visible so that it is clear which element is currently selected.

We avoid using interactions that rely only on hovering or complex gestures. Important actions such as requesting a quote, submitting a form, or navigating to service pages are intended to be reachable and operable with standard keyboard commands.

Visual design and readability

We aim to use text and background colour combinations that provide sufficient contrast in line with WCAG 2.1 AA guidance, which helps users with low vision or colour vision deficiencies. Text sizing is set to be scalable so that users can zoom the page using their browser tools without loss of content or functionality.

Content is written in plain, straightforward language wherever possible, with clear headings and short paragraphs. This supports users with cognitive or learning differences, as well as customers whose first language is not English.

Ongoing improvements

Accessibility is a continuing effort. As we update and expand Cleaner Kennington services and information, we will continue to test and refine the site to improve compatibility with assistive technologies. We welcome feedback from people in the accessible Cleaner Kennington area and from all users who rely on specific accessibility features.

Requesting information in an accessible format

If you experience difficulty using any part of the Cleaner Kennington website, or if you need information about our cleaning services in a different format such as large print, audio description, or simplified text, you can contact us using our usual contact methods published on this site. Please describe the content you are trying to access and the format you require so that we can respond more effectively.

Reporting accessibility issues

If you encounter any accessibility problems, such as pages that are hard to navigate, content that is not announced correctly by your screen reader, or forms that cannot be completed using a keyboard, we encourage you to get in touch. When you contact us, please include as much detail as possible, including the page you were visiting, what you were trying to do, and any assistive technology or browser you were using.

Your feedback helps us improve the accessibility and usability of Cleaner Kennington for everyone. We review all accessibility requests and aim to resolve issues, provide an alternative option, or explain our decisions in a timely and considerate manner.