Health And Safety Policy

Cleaner Kennington Health and Safety Policy

Cleaner Kennington is committed to providing professional cleaning services that protect the health, safety and welfare of our employees, clients, visitors and members of the public. This Health and Safety policy sets out our approach to managing risk, preventing accidents, complying with applicable regulations and promoting a culture of safe working practices in all cleaning environments we attend.

Our Health and Safety Objectives

Our primary objectives are to prevent injury, ill health and property damage arising from our cleaning activities, and to ensure that every member of our team understands their responsibilities. We aim to continuously improve our safety standards by monitoring performance, reviewing procedures and acting on feedback from staff and clients.

Management Responsibilities

The management of Cleaner Kennington holds overall responsibility for implementing and maintaining this Health and Safety policy. Management will:

Ensure that appropriate health and safety procedures are in place for all cleaning tasks, provide suitable training, supervision and resources to employees, carry out regular risk assessments for tasks, sites and equipment, review incidents and near misses to prevent recurrence, and periodically review and update this policy to reflect changes in legislation, best practice and company operations.

Employee Responsibilities

All employees of Cleaner Kennington share responsibility for maintaining a safe working environment. Employees must:

Follow all safety procedures, site rules and instructions given during induction or on-site briefings, use cleaning chemicals and equipment only as trained and in accordance with manufacturer guidance, wear appropriate personal protective equipment when required and keep it in good condition, immediately report any hazards, defects, accidents or near misses to their supervisor, and refrain from any behaviour that may endanger themselves, their colleagues, clients or the public.

Risk Assessment and Safe Working Procedures

Before starting work at any premises, Cleaner Kennington will identify potential hazards and evaluate the risks associated with our cleaning activities. Risk assessments may cover slips, trips and falls, manual handling tasks such as moving equipment, the use and storage of cleaning chemicals, electrical equipment and trailing cables, and lone working or out-of-hours cleaning where applicable. Based on these assessments, we will establish safe systems of work, provide clear instructions to staff and monitor adherence.

Chemical Safety and Control of Substances

Cleaner Kennington recognises the importance of safe handling and use of cleaning chemicals. We will ensure that all chemical products used by our staff are suitable for professional cleaning and are used in accordance with manufacturer instructions. Safety data information will be obtained and made available where needed. Employees will be trained in correct dilution, application, storage and disposal procedures and instructed to never mix incompatible chemicals. Chemicals will be stored securely and clearly labelled to prevent unauthorised access or misuse. Where possible, we will select products that minimise environmental impact and reduce potential harm to users and building occupants.

Personal Protective Equipment

Where risks cannot be adequately controlled by other means, Cleaner Kennington will provide appropriate personal protective equipment. This may include gloves, eye protection, aprons or suitable footwear, depending on the nature of the cleaning task. Employees are required to use the protective equipment provided, inspect it before use and report any damage or defects. Replacement or additional items will be supplied as needed to maintain safe working conditions.

Manual Handling and Use of Equipment

Cleaner Kennington is committed to minimising the risk of musculoskeletal injuries. We will assess manual handling tasks and take reasonable steps to reduce the need for heavy lifting, bending or awkward movements. Staff will receive guidance in correct lifting techniques and safe use of trolleys or other aids. All cleaning equipment, including vacuum cleaners, floor machines and other tools, will be maintained in good working order. Employees must not use defective or unsafe equipment and should report any faults immediately.

Prevention of Slips, Trips and Falls

Our cleaning services involve activities that can increase the risk of slips and trips, such as wet floors and trailing cables. Cleaner Kennington will ensure that appropriate signage is used to warn of wet or recently cleaned floors, that walkways and access routes are kept as clear as reasonably practicable, that cables are managed to prevent tripping hazards, and that spillages are cleaned promptly and safely. Staff will be trained to recognise high-risk areas and to plan cleaning tasks to minimise disruption to building users.

Training, Information and Supervision

Cleaner Kennington will provide all employees with induction training covering health and safety procedures, safe use of equipment, emergency arrangements and site-specific rules. Ongoing training will be provided when new methods, products or equipment are introduced, or when risk assessments highlight additional needs. Supervisors will monitor work practices, provide guidance and ensure that standards are maintained. Records of training and competence will be retained and reviewed.

Incident Reporting and Emergency Procedures

All accidents, injuries, near misses and hazardous incidents involving Cleaner Kennington staff or activities must be reported as soon as possible. Management will investigate to establish the causes and implement any necessary corrective actions. Employees must familiarise themselves with emergency procedures at each site, including fire evacuation routes, assembly points and the location of first aid provision. Cleaner Kennington will cooperate with clients to align procedures and support safe emergency responses.

Client Cooperation and Communication

Cleaner Kennington believes that effective health and safety management relies on close cooperation with clients. We will, where appropriate, share details of our working methods, risk controls and schedule to support safe access and use of premises. Clients are encouraged to inform us of any site-specific hazards, restrictions or changes that may affect the safety of our staff or others. We will respond promptly to any concerns raised about our working practices and take reasonable steps to address them.

Policy Review and Continuous Improvement

This Health and Safety policy will be reviewed regularly and updated when required to reflect regulatory changes, new guidance, operational developments or findings from incident investigations. Cleaner Kennington is committed to continuous improvement and to maintaining high standards of safety in all of our cleaning services.